We’re here to help.
If you have questions, feedback, or run into any issues while using the app, feel free to reach out. We read every message and use your feedback to improve the experience.
Email
feedback@novalift.me
Before contacting us, please note:
- Wood identification from photos has natural limits
- Results focus on practical woodworking guidance, not lab-level certainty
- Confidence levels and explanations are always shown in the app
Thank you for using Wood Identifier and supporting an honest, practical approach to woodworking.